Domain transfer FAQ

Domain transfers can be done either at the time of signing up or at any time after that.

To transfer a domain at the time of signup:
Select the option 'I want to transfer my domain to Vivid Clouds Hosting' then enter your domain now and follow through the steps from there.

To transfer a domain at any other time, do the following:
Log in at https://vividclouds.co.uk/clients/clientarea.php
Search for the domain you wish to transfer in the box titled Check Availability of A New Domain

Click Transfer and follow the process through from here.

Once you have initiated a domain transfer using either of the above methods, the process varies depending on what type of domain you are transferring.

For a .co.uk or other UK TLD:
You need to ask your existing domain provider to change the IPS TAG on the domain to ours which is 'PDR-IN'. Once this has been completed, the transfer will continue.

For a .com, net, .org or other TLD:

The admin contact on the WHOIS information for the domain will receive an email asking for the transfer code. Once the transfer code has been entered at the link provided in the mail, the transfer will continue.

Domain transfers typically take 24-48 hours.

 

 

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